SMS and WhatsApp integration for NZ websites and apps
Sign-in codes, alerts, reminders and two-way campaigns on a real New Zealand number, through a gateway we run ourselves.
We run our own SMS gateway on a real New Zealand mobile number, so your website, app or CRM can send and receive texts and WhatsApp messages without a per-message platform taking a cut.
What it is used for
- One-time sign-in codes, so customers log in without passwords
- "Sign in with WhatsApp", live on our own fm.video app
- Alerts to staff: new enquiries, failed orders, a site going down
- Two-way member and customer campaigns, with replies landing in your CRM
- Order updates, reminders and buy-again by text
Two-way, and it works
A text campaign we ran for NZALPA, the New Zealand Air Line Pilots' Association, in September 2026 went to 512 people and drew replies from 233 of them, about 45%. People answer texts from a real local number in a way they do not answer email.
Following the law
Marketing texts in New Zealand fall under the Unsolicited Electronic Messages Act 2007: consent, a clear sender and a free way to opt out in every message. We build that in. Service messages such as sign-in codes and order updates are set up separately from marketing.
For online stores, the same gateway powers Aiva, our AI employee, including abandoned cart follow-ups and buy via SMS.
Questions people ask
Can customers reply to our texts?
Yes. The gateway is two-way, and replies can land in your CRM, inbox or app.
Is SMS marketing legal in NZ?
Yes, with consent, a clear sender and a free way to opt out in every message, as the Unsolicited Electronic Messages Act 2007 requires. We build that in.
Can people sign in with WhatsApp?
Yes. We built Sign in with WhatsApp for our own fm.video app and can add it to yours.
Tell us what we can build for you
The first consultation is free. Afterwards you get a written scope, a fixed price and a timeline. If we're not the right fit, we'll tell you and suggest who is.
Get my fixed priceOr call Tim on 021 535 832. We reply within one working day.